Ask yourself what specific information the person really needs and then provide it. Be clear and state the answer right up front. When no other word will do, explain technical terms in plain English. Turbotax 2015 For MacĪvoid jargon and technical terms when possible. Imagine you're explaining something to a trusted friend, using simple, everyday language. When answering questions, write like you speak. We do that with the style and format of our responses. People come to TurboTax AnswerXchange for help and answers-we want to let them know that we're here to listen and share our knowledge.
